Terms & Conditions —
jiliok.ph User Agreement

01 Definitions

For the purposes of these Terms & Conditions, the following definitions apply:

• "Platform" refers to the jiliok.ph website, mobile-optimized site, and all associated services accessible at jiliokph.net.
• "User," "you," or "your" refers to any individual who accesses, registers on, or uses the Platform.
• "We," "us," or "our" refers to jiliok.ph and its operators.
• "Account" refers to the registered user profile created upon successful completion of the registration process.
• "Wallet" refers to the PHP-denominated balance held within your jiliok.ph Account.
• "Bonus Wallet" refers to the separate balance holding promotional credits, free spins value, and bonus funds subject to wagering requirements.
• "Wager" refers to any bet placed using real-money or bonus funds on any game available on the Platform.
• "KYC" refers to Know Your Customer identity verification procedures required under applicable regulations.

02 Acceptance of Terms

By accessing the Platform, creating an Account, or placing any Wager, you unconditionally accept and agree to be bound by these Terms & Conditions, together with our Privacy Policy and Responsible Gaming Policy, all of which are incorporated herein by reference.

These Terms & Conditions apply to all Users of the Platform regardless of how they access it — whether via desktop browser, mobile browser, or any other means. If you are accessing the Platform on behalf of another person, you represent and warrant that you have the authority to bind that person to these terms.

jiliok.ph reserves the right to modify these Terms & Conditions at any time. Material changes will be communicated via a notice on the Platform. Your continued use of the Platform after such notice constitutes acceptance of the revised terms.

03 Eligibility

To register and maintain an Account on jiliok.ph, you must satisfy all of the following eligibility requirements:

1. You must be at least 21 years of age. This is the minimum legal age for casino-style gambling in the Philippines as governed by applicable Philippine law and PAGCOR regulations.
2. You must be a natural person. Corporate entities, trusts, and other legal entities may not register Accounts.
3. You must not be a resident of, or accessing the Platform from, any jurisdiction where online gambling is prohibited by applicable law.
4. You must not be a current employee, contractor, director, or officer of jiliok.ph, nor an immediate family member of any such person.
5. You must not have been previously excluded or banned from the Platform.
6. You must have full legal capacity to enter into a binding agreement under Philippine law.

jiliok.ph reserves the right to request proof of eligibility at any time. Failure to provide satisfactory documentation may result in Account suspension and withholding of funds pending investigation.

04 Account Registration

Each individual may register only one Account on jiliok.ph. The existence of multiple Accounts associated with the same individual — whether identified by name, mobile number, device, IP address, payment method, or any other identifier — constitutes a breach of these Terms & Conditions.

When registering, you agree to provide accurate, current, and complete information. You must promptly update your Account information if any details change. jiliok.ph is not responsible for losses arising from your failure to maintain accurate Account information.

You are solely responsible for maintaining the confidentiality of your login credentials, including your password and any OTP codes sent to your registered mobile number. You must not share your credentials with any third party. jiliok.ph will not be liable for any loss or damage arising from unauthorized access to your Account resulting from your failure to keep your credentials secure.

If you suspect unauthorized access to your Account, you must notify jiliok.ph support immediately via the contact details provided on the Platform.

05 Deposits & Withdrawals

All transactions on jiliok.ph are denominated in Philippine Peso (PHP). The following conditions apply to deposits and withdrawals:

• Deposits: Accepted payment methods include GCash, PayMaya, BPI, BDO, Metrobank, InstaPay, and PESONet. Minimum deposit amounts apply and are displayed at the time of transaction. Deposits are credited to your Wallet upon confirmation from the payment provider.
• Withdrawals: Withdrawal requests are processed to the same payment method used for the most recent deposit where possible. jiliok.ph reserves the right to request KYC documentation before processing any withdrawal. Minimum and maximum withdrawal limits apply.
• Processing Times: GCash and PayMaya withdrawals for verified accounts are typically processed within minutes. Bank transfers via InstaPay and PESONet are subject to the processing schedules of the receiving institution.
• Declined Transactions: jiliok.ph reserves the right to decline or reverse any deposit or withdrawal that it reasonably suspects to be fraudulent, in breach of these terms, or in violation of applicable law.
• Inactive Accounts: Accounts with no login activity for 12 consecutive months may be subject to an inactivity fee as disclosed in the Platform's fee schedule. You will be notified before any fee is applied.

06 Bonuses & Promotions

jiliok.ph offers various bonuses and promotional offers to eligible Users. All bonuses are subject to the following general conditions, in addition to any specific terms attached to individual promotions:

• Bonuses are credited to your Bonus Wallet and are subject to wagering requirements before any associated winnings can be transferred to your main Wallet or withdrawn.
• Wagering requirements, eligible games, minimum odds, time limits, and maximum bet sizes applicable to each bonus are specified in the individual promotion terms displayed on the Platform.
• jiliok.ph reserves the right to modify, suspend, or withdraw any bonus or promotion at any time without prior notice.
• Bonuses may only be claimed once per eligible User, household, device, or IP address unless explicitly stated otherwise in the promotion terms.
• Any attempt to abuse, exploit, or circumvent bonus terms — including but not limited to bonus arbitrage, use of multiple accounts, or coordinated play — will result in forfeiture of the bonus and associated winnings, and may result in Account suspension.
• jiliok.ph reserves the right to withhold or void bonus winnings if it determines, in its sole discretion, that a bonus was claimed or used in bad faith or in breach of these terms.

07 Gameplay Rules

All games available on jiliok.ph are governed by individual game rules displayed within each game interface. In addition, the following general gameplay conditions apply:

• All bets are final once confirmed. jiliok.ph will not reverse a confirmed wager except in cases of a verified technical error on the Platform's side.
• In the event of a disconnection during a game round, the round will be resolved according to the game's standard rules. jiliok.ph is not liable for losses resulting from connectivity issues on the User's side.
• jiliok.ph uses certified Random Number Generator (RNG) technology for all non-live games. Live dealer games are conducted by human dealers in real time and are subject to the rules of the respective game.
• In the event of a discrepancy between the result displayed on your device and the result recorded on jiliok.ph's servers, the server record shall be the definitive record.
• jiliok.ph reserves the right to void any bet or game round where a technical malfunction, software error, or human error has materially affected the outcome.

08 Prohibited Conduct

The following conduct is strictly prohibited on jiliok.ph. Engaging in any of the following may result in immediate Account suspension, forfeiture of funds, and referral to relevant authorities:

• Registering more than one Account or using another person's Account.
• Providing false, misleading, or fraudulent information during registration or KYC verification.
• Using the Platform for any money laundering, fraud, or other illegal financial activity.
• Attempting to exploit software bugs, glitches, or vulnerabilities in any game or Platform feature.
• Using automated software, bots, scripts, or any artificial intelligence tools to gain an unfair advantage in gameplay.
• Colluding with other players to manipulate game outcomes, particularly in live dealer or multiplayer games.
• Engaging in chargebacks or payment disputes in bad faith after receiving services from the Platform.
• Accessing the Platform from a jurisdiction where online gambling is prohibited, using a VPN or other means to circumvent geographic restrictions.
• Harassing, threatening, or abusing jiliok.ph staff or other users through any communication channel.

09 Intellectual Property

All content on the jiliok.ph Platform — including but not limited to text, graphics, logos, game assets, software, and user interface elements — is the property of jiliok.ph or its licensors and is protected by applicable intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Platform solely for personal, non-commercial entertainment purposes. This license does not permit you to:

• Copy, reproduce, distribute, or publicly display any Platform content without prior written consent.
• Reverse engineer, decompile, or disassemble any software component of the Platform.
• Use any jiliok.ph trademark, logo, or brand asset without prior written authorization.
• Create derivative works based on any Platform content.

Any unauthorized use of Platform content may result in Account termination and legal action.

10 Privacy & Data

jiliok.ph collects, processes, and stores personal data in accordance with its Privacy Policy, which is incorporated into these Terms & Conditions by reference. By using the Platform, you consent to the collection and processing of your personal data as described in the Privacy Policy.

jiliok.ph implements industry-standard security measures including SSL/TLS encryption, two-factor authentication, and access controls to protect your personal data. However, no system is completely immune to security risks, and jiliok.ph cannot guarantee absolute security of data transmitted over the internet.

jiliok.ph will not sell your personal data to third parties. Data may be shared with payment processors, identity verification providers, and regulatory authorities where required by law or necessary to provide the Platform's services.

11 Responsible Gaming

jiliok.ph is committed to promoting responsible gaming. The Platform provides the following tools, accessible directly from your Account settings:

• Deposit Limits: Set daily, weekly, or monthly deposit caps to control your spending.
• Session Time Reminders: Receive notifications after a set period of continuous play.
• Cooling-Off Period: Temporarily suspend your Account for a defined period of between 24 hours and 6 weeks.
• Self-Exclusion: Permanently or indefinitely exclude yourself from the Platform. Self-exclusion requests are processed within 24 hours and cannot be reversed during the exclusion period.
• Reality Check: Periodic on-screen reminders displaying your session duration and net gaming activity.

jiliok.ph reserves the right to impose responsible gaming restrictions on any Account where it identifies patterns of play that suggest problem gambling behavior, without prior notice to the User.

12 Limitation of Liability

To the maximum extent permitted by applicable law, jiliok.ph and its operators, directors, employees, and agents shall not be liable for:

• Any loss of profits, revenue, data, or goodwill arising from your use of or inability to use the Platform.
• Any indirect, incidental, special, consequential, or punitive damages, however caused.
• Losses arising from unauthorized access to your Account due to your failure to maintain credential security.
• Interruptions to the Platform caused by maintenance, technical failures, force majeure events, or circumstances beyond jiliok.ph's reasonable control.
• The accuracy, completeness, or fitness for purpose of any third-party game content available on the Platform.

Nothing in these Terms & Conditions shall limit jiliok.ph's liability for fraud, willful misconduct, or any other liability that cannot be excluded under applicable Philippine law.

The Platform is provided on an "as is" and "as available" basis. jiliok.ph makes no warranties, express or implied, regarding the Platform's availability, accuracy, or fitness for any particular purpose.

13 Termination

jiliok.ph reserves the right to suspend or terminate your Account at any time, with or without notice, for any of the following reasons:

• Breach of any provision of these Terms & Conditions.
• Suspected fraudulent, illegal, or abusive activity.
• Failure to complete KYC verification within the required timeframe.
• At jiliok.ph's sole discretion, for any business reason.

Upon termination for cause, jiliok.ph reserves the right to withhold any balance pending investigation. If no breach is found following investigation, any remaining real-money balance (excluding bonus funds) will be returned to you via your registered payment method.

You may close your Account at any time by contacting jiliok.ph support. Account closure requests will be processed within five business days. Any pending withdrawals at the time of closure will be processed in the normal course.

14 Governing Law & Dispute Resolution

These Terms & Conditions are governed by and construed in accordance with the laws of the Republic of the Philippines, without regard to its conflict of law provisions.

In the event of any dispute arising out of or in connection with these Terms & Conditions or your use of the Platform, you agree to first attempt to resolve the dispute informally by contacting jiliok.ph support. jiliok.ph will endeavor to respond to and resolve complaints within 10 business days.

If a dispute cannot be resolved informally, both parties agree to submit to the exclusive jurisdiction of the competent courts of the Philippines.

15 Amendments

jiliok.ph reserves the right to amend these Terms & Conditions at any time. When material changes are made, a notice will be displayed on the Platform for a minimum of 14 days prior to the changes taking effect. Non-material changes (such as typographical corrections or clarifications that do not alter the substance of any provision) may be made without prior notice.

The version of the Terms & Conditions in effect at the time of any dispute shall govern that dispute. The current version and effective date are always displayed at the top of this page.

If you do not agree with any amendment, you must stop using the Platform and close your Account before the amended terms take effect. Continued use of the Platform after the effective date of any amendment constitutes your acceptance of the revised terms.

16 Contact Information

If you have any questions, concerns, or complaints regarding these Terms & Conditions or the jiliok.ph Platform, please contact our support team:

• Email: [email protected]
• Support Hours: 24 hours a day, 7 days a week, Philippine Standard Time (PST, UTC+8)
• Response Time: We aim to respond to all inquiries within 24 hours.

For responsible gaming support, account self-exclusion requests, or urgent account security concerns, please mark your message as urgent and our team will prioritize your case.