jiliok.ph Privacy Policy —
Your Data, Protected.

01 Who We Are

jiliok.ph is an online gaming and casino platform accessible at jiliokph.net, operated for the benefit of Filipino players across the Philippines — including users in Metro Manila, Cebu, Davao, Quezon City, Makati, and beyond. For the purposes of this Privacy Policy, jiliok.ph acts as the Personal Information Controller (PIC) as defined under RA 10173, meaning we determine the purposes and means of processing your personal data.

This Privacy Policy applies to all personal data collected through the jiliok.ph website, mobile-optimized platform, customer support channels, and any other touchpoint through which you interact with us. It does not apply to third-party websites or services that may be linked from our platform.

02 Data We Collect

jiliok.ph collects the following categories of personal data:

We do not collect sensitive personal information such as racial or ethnic origin, political opinions, religious beliefs, or health data, except where strictly required for responsible gaming assessments and only with your explicit consent.

03 How We Collect Your Data

We collect personal data through the following means:

• Direct collection: Information you provide when registering an account, completing KYC verification, making a deposit or withdrawal, or contacting our support team.
• Automated collection: Technical and usage data collected automatically when you access and use the platform, including through cookies, server logs, and analytics tools.
• Third-party sources: Identity verification data from KYC service providers; payment confirmation data from GCash, PayMaya, BPI, BDO, Metrobank, and other payment processors; fraud detection signals from security service providers.

We only collect data that is adequate, relevant, and limited to what is necessary for the purposes described in this policy.

04 Why We Use Your Data

jiliok.ph processes your personal data for the following purposes:

• Account management: Creating, maintaining, and securing your jiliok.ph account, including identity verification and age verification (21+ requirement).
• Transaction processing: Processing deposits and withdrawals via GCash, PayMaya, BPI, BDO, Metrobank, and other supported payment methods.
• Customer support: Responding to your inquiries, resolving disputes, and providing assistance through our support channels.
• Legal and regulatory compliance: Meeting our obligations under Philippine law, including anti-money laundering (AML) requirements, PAGCOR regulatory requirements, and the Data Privacy Act of 2012.
• Responsible gaming: Monitoring gameplay patterns to identify potential problem gambling behavior and administering self-exclusion, deposit limits, and cooling-off tools.
• Platform security and fraud prevention: Detecting, investigating, and preventing fraudulent transactions, unauthorized account access, and other prohibited conduct.
• Platform improvement: Analyzing aggregated usage data to improve game offerings, platform performance, and user experience.
• Marketing communications: Sending you promotional offers, bonus notifications, and platform updates — only where you have opted in to receive such communications. You may opt out at any time.

05 Legal Basis for Processing

Under RA 10173 and its implementing rules, jiliok.ph processes your personal data on the following legal bases:

• Contractual necessity: Processing required to perform our obligations under the Terms & Conditions you agreed to upon registration — including account management, transaction processing, and customer support.
• Legal obligation: Processing required to comply with applicable Philippine law, including AML regulations, PAGCOR requirements, and tax obligations.
• Legitimate interests: Processing for fraud prevention, platform security, and responsible gaming monitoring, where our legitimate interests are not overridden by your data protection rights.
• Consent: Processing for marketing communications and optional features, where you have given explicit, informed consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.

06 Data Sharing & Disclosure

jiliok.ph does not sell, rent, or trade your personal data. We may share your data with the following categories of recipients, strictly on a need-to-know basis:

• Payment processors: GCash, PayMaya, BPI, BDO, Metrobank, and other payment service providers, solely to process your financial transactions.
• KYC and identity verification providers: Third-party services that assist with verifying your identity and age as required by our compliance obligations.
• Fraud prevention and security providers: Services that help us detect and prevent fraudulent activity, unauthorized access, and money laundering.
• IT and platform infrastructure providers: Cloud hosting, database, and technical service providers who process data on our behalf under strict data processing agreements.
• Regulatory and law enforcement authorities: Philippine government agencies, including PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and law enforcement, where required by law or court order.

All third-party service providers who process personal data on our behalf are bound by contractual data processing agreements that require them to handle your data securely and only for the purposes we specify.

07 Cookies & Tracking Technologies

jiliok.ph uses cookies and similar tracking technologies to operate and improve the platform. The following types of cookies are used:

• Essential cookies: Required for the platform to function. These include session cookies that keep you logged in and security cookies that protect against cross-site request forgery. These cannot be disabled without affecting platform functionality.
• Preference cookies: Remember your settings and preferences, such as language and display options, so you do not need to re-enter them on each visit.
• Analytics cookies: Collect aggregated, anonymized data about how users interact with the platform — such as which games are most popular and where users encounter errors. This data is used solely to improve the platform.

jiliok.ph does not use third-party advertising or tracking cookies. You can manage or delete cookies through your browser settings at any time. Note that disabling essential cookies will affect your ability to use the platform.

08 Data Security

jiliok.ph implements a layered security framework to protect your personal data against unauthorized access, disclosure, alteration, and destruction. Our security measures include:

• TLS/SSL encryption: All data in transit between your device and our servers is encrypted using industry-standard TLS protocols.
• Encryption at rest: Sensitive data stored in our databases — including financial data and government ID information — is encrypted at rest.
• Access controls: Personal data is accessible only to authorized personnel who require it to perform their job functions. Access is governed by role-based permissions and audit logging.
• Two-factor authentication (2FA): Available for all user accounts to add an additional layer of login security.
• Regular security assessments: We conduct periodic vulnerability assessments and penetration testing to identify and remediate security weaknesses.
• Incident response: In the event of a personal data breach that poses a real risk to your rights and freedoms, jiliok.ph will notify the National Privacy Commission (NPC) within 72 hours and affected users without undue delay, as required by RA 10173.

While we implement robust security measures, no system is completely immune to risk. We encourage you to use a strong, unique password for your jiliok.ph account and to enable 2FA.

09 Data Retention

jiliok.ph retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. Our general retention periods are as follows:

Upon expiry of the applicable retention period, personal data is securely deleted or anonymized so that it can no longer be associated with you.

10 Your Data Rights

Under Republic Act No. 10173 (Data Privacy Act of 2012), you have the following rights with respect to your personal data held by jiliok.ph:

• Right to be informed: You have the right to know what personal data we collect, how we use it, and with whom we share it — which is the purpose of this Privacy Policy.
• Right of access: You may request a copy of the personal data we hold about you, along with information about how it is processed.
• Right to rectification: You may request correction of any inaccurate or incomplete personal data we hold about you.
• Right to erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
• Right to object: You may object to the processing of your personal data for direct marketing purposes at any time. You may also object to processing based on legitimate interests, subject to our overriding legal obligations.
• Right to data portability: You may request a copy of your personal data in a structured, commonly used, machine-readable format.
• Right to lodge a complaint: If you believe your data rights have been violated, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.

11 Children's Privacy

jiliok.ph is strictly an adult platform. We do not knowingly collect personal data from individuals under the age of 21. The minimum age to register and use jiliok.ph is 21 years old, in accordance with Philippine regulations governing casino-style gambling.

If we become aware that we have inadvertently collected personal data from a person under 21, we will take immediate steps to delete that data and close the associated account. If you believe a minor has registered on jiliok.ph, please contact our support team immediately.

12 Cross-Border Data Transfers

Some of our third-party service providers — including cloud infrastructure and KYC verification providers — may process your personal data outside the Philippines. Where such transfers occur, jiliok.ph ensures that appropriate safeguards are in place to protect your data to a standard equivalent to that required under RA 10173.

These safeguards include contractual data processing agreements incorporating standard data protection clauses, and assessments of the data protection laws of the recipient country. We will not transfer your personal data to a country that does not provide an adequate level of protection without your explicit consent or a valid legal basis.

13 Changes to This Privacy Policy

jiliok.ph reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or platform features. When material changes are made, we will display a prominent notice on the platform for at least 14 days before the changes take effect.

The effective date and version number at the top of this page will always reflect the current version. We encourage you to review this policy periodically. Your continued use of jiliok.ph after the effective date of any revision constitutes your acceptance of the updated policy.

If we intend to use your personal data for a purpose materially different from those described in the version of this policy you originally consented to, we will seek your fresh consent before doing so.

14 Contact & Data Protection Officer

jiliok.ph has designated a Data Protection Officer (DPO) as required under RA 10173. If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data, please contact:

• Data Protection Officer, jiliok.ph
• Email: [email protected]
• General Support: [email protected]
• Response Time: Within 15 business days for data rights requests; within 24 hours for urgent security concerns.
• Support Hours: 24/7, Philippine Standard Time (PST, UTC+8)

You also have the right to lodge a complaint directly with the National Privacy Commission (NPC) of the Philippines if you believe your data rights have been violated.